Privacy Policy
D3 Creative LLC ("D3 Creative," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit d3creative.live or another webpage that links to this policy, request an event estimate, contact us about a project, express interest in freelance crew opportunities, or otherwise interact with us through the website (collectively, the "Site").
This Policy applies to Site-related information. It does not replace privacy terms in a separate client, contractor, employee, rental, or services agreement, and it does not apply to third-party websites or services that have their own privacy policies.
1. Personal Information We Collect
Information you provide
Depending on how you use the Site, we may collect:
Contact information, such as your name, company, email address, phone number, mailing address, and preferred contact method.
Event and project information, such as event type, dates, venue, location, schedule, anticipated attendance, budget, production scope, technical needs, equipment needs, creative goals, and other details included in an estimate request or message.
Freelance crew information, such as your location, professional history, roles, skills, availability, certifications, licenses, portfolio links, resume, references, rate information, and the contents of messages or attachments you submit.
Communications and records, including messages, form responses, requests, feedback, call notes, and information you provide during follow-up communications.
Transaction and business information if an inquiry becomes an engagement, such as proposal, contract, invoice, payment-status, tax, insurance, and project-administration records. Payment-card details may be collected directly by a payment processor rather than D3 Creative.
Any other information you choose to provide. Please do not send Social Security numbers, financial-account credentials, passport numbers, medical information, or other highly sensitive information unless we specifically request it through an appropriate secure process.
Information collected automatically
When you use the Site, we and providers that support the Site may automatically collect technical and usage information, such as IP address, browser type, device type, operating system, referring and exit pages, pages viewed, dates and times of visits, approximate location derived from IP address, interactions with Site features, and diagnostic or security data. We may collect this information through cookies, pixels, local storage, server logs, and similar technologies.
Information from other sources
We may receive information from referrals, venues, producers, clients, staffing contacts, social networks, publicly available professional sources, and vendors that help us operate our business. If someone submits information about another person—for example, a project contact or professional reference—the person submitting it should have authority to do so.
2. How We Use Personal Information
We may use personal information to:
Respond to questions, project inquiries, and event-estimate requests.
Evaluate project requirements, prepare estimates or proposals, plan availability, and determine whether we can support an event.
Review freelance crew submissions; assess qualifications, availability, and fit; verify information where appropriate; and contact individuals about possible opportunities.
Provide, coordinate, administer, and improve our production, design, labor, rental, and related services.
Communicate about projects, services, scheduling, administrative matters, and relevant business opportunities.
Operate, maintain, personalize, analyze, secure, and improve the Site and our business processes.
Detect, investigate, and prevent fraud, misuse, security incidents, illegal activity, and violations of our terms.
Maintain business, accounting, insurance, tax, and legal records; establish or defend legal claims; and comply with applicable law and valid legal process.
Carry out another purpose disclosed when information is collected or with your consent.
3. Cookies and Similar Technologies
The Site is built and hosted using Squarespace. Squarespace and other providers may use cookies and similar technologies that are necessary to operate and secure the Site, remember preferences, understand traffic and performance, and support embedded content or integrations. Some technologies may be set by third parties when you interact with embedded media, social links, maps, forms, analytics, or other features.
You can control cookies through your browser settings and, when available, the Site’s cookie-preference tool. Blocking some cookies may cause parts of the Site to function improperly. Browser-based privacy signals are handled as required by applicable law and the technical capabilities of the Site and our providers.
4. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients for the purposes described in this Policy:
Service providers and contractors that support website hosting, forms, communications, data storage, analytics, IT, security, document management, accounting, customer or project management, payment processing, insurance, and professional services.
Clients, producers, venues, project partners, staffing contacts, and crew leads when reasonably necessary to evaluate, plan, staff, or perform a project or opportunity.
Professional advisers, insurers, auditors, accountants, and attorneys.
Government authorities, courts, regulators, law enforcement, or other parties when we believe disclosure is required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
A buyer, investor, lender, successor, or other participant in an actual or proposed merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, subject to appropriate confidentiality protections where applicable.
Other parties at your direction, with your consent, or as otherwise disclosed when information is collected.
We do not sell personal information for money. We do not knowingly use or disclose personal information for cross-context behavioral advertising. If our practices change in a way that creates additional opt-out rights under applicable law, we will update this Policy and provide a method to exercise those rights.
5. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, evaluate future opportunities, provide services, maintain business and project records, comply with legal, tax, accounting, insurance, and contractual requirements, resolve disputes, enforce agreements, and protect the Site and our business. Retention periods vary based on the type of information, our relationship with you, legal requirements, and operational needs. When information is no longer reasonably needed, we may delete, de-identify, or securely dispose of it.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, storage system, or security measure is completely secure, and we cannot guarantee absolute security. You are responsible for using appropriate care when deciding what to send through ordinary web forms or email.
7. Your Choices and Privacy Rights
You may choose not to provide information, but we may be unable to respond to an inquiry, prepare an estimate, or consider you for an opportunity. You may unsubscribe from marketing emails using the link in the message or contact us. Even if you opt out of marketing, we may continue sending non-marketing communications concerning an inquiry, project, transaction, or business relationship.
Depending on where you live and subject to legal exceptions, you may have the right to request access to, correction of, deletion of, or a portable copy of certain personal information; to obtain information about categories of information and disclosures; to opt out of certain sales, sharing, targeted advertising, or profiling; to limit certain uses of sensitive personal information; or to appeal a decision concerning a privacy request. You may also have the right not to receive discriminatory treatment for exercising a privacy right.
To submit a privacy request, email info@d3creative.live with the subject line "Privacy Request" or write to us at the address below. Describe your request and the state or country where you reside. We may need to verify your identity and authority before acting. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification. We will respond within the period required by applicable law. If we deny a request, you may appeal by replying to our decision with the subject line "Privacy Appeal."
8. Children’s Privacy
The Site is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through the Site, contact us so we can review and, where appropriate, delete it.
9. Third-Party Websites and Services
The Site may link to or integrate with third-party websites, social platforms, embedded media, maps, payment tools, or other services. Their privacy practices are governed by their own policies, not this Policy. We encourage you to review those policies before providing information or using those services.
10. Processing in the United States
D3 Creative is based in Arizona, United States. If you access the Site from outside the United States, your information may be processed and stored in the United States and other locations where our providers operate. Privacy and data-protection laws in those locations may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations. We will post the updated Policy on the Site and revise the effective date. If required by law, we will provide additional notice or obtain consent.
12. Contact Us
For questions about this Privacy Policy or our privacy practices, or to submit a privacy request, contact:
D3 Creative LLC
8390 East Via De Ventura, Ste F-110 #2020, Scottsdale, AZ 85258
Email: info@d3creative.live
Phone: (480) 788-0460